When you’re injured on the job in Louisiana, understanding what medical benefits you’re entitled to under workers compensation is crucial for your recovery. As a Baton Rouge workers compensation lawyer, I help injured workers ensure they receive all the medical treatment they need and deserve. Louisiana workers comp should cover comprehensive medical care for your work-related injury, but insurance companies often try to limit or deny necessary treatment.
Complete Medical Coverage for Work Injuries
Louisiana workers compensation provides full coverage for all reasonable and necessary medical treatment related to your workplace injury. This isn’t limited to just emergency care or basic treatment. If your doctor recommends it and it’s related to your work injury, it should be covered. Medical benefits include emergency room treatment, hospital stays, doctor visits and consultations, diagnostic testing like X-rays, MRIs, and CT scans, surgery and surgical procedures, physical therapy and rehabilitation, occupational therapy, prescription medications, medical equipment and supplies, prosthetic devices, and follow-up care.
Unlike health insurance with copays, deductibles, and out-of-pocket maximums, workers comp medical benefits have no cost to you. The insurance carrier pays 100 percent of reasonable medical expenses. You shouldn’t receive bills for treatment related to your work injury, and you shouldn’t have to use your health insurance for work-related medical care.
Choice of Doctor Limitations
One significant limitation in Louisiana workers compensation is that your employer or their insurance carrier generally has the right to select your treating physician. When you report a work injury, your employer will typically direct you to a specific doctor or medical facility, often called a “panel physician” or “company doctor.” You’re required to treat with this doctor initially.
However, you do have some rights regarding medical treatment. If you’re not satisfied with the company doctor, you can request a change of physician. Louisiana law allows you to request one change of treating physician. If the insurance company denies your request, you can petition the Office of Workers’ Compensation for approval. Valid reasons for requesting a change include the current doctor isn’t providing adequate treatment, you need a specialist the current doctor won’t refer you to, you have concerns about the quality of care, or there’s a personality conflict affecting your treatment.
Second Medical Opinions
You have the right to seek a second medical opinion at any time, though the workers comp insurance may not be required to pay for it unless they approve it in advance or it’s ordered by a workers compensation judge. Many injured workers choose to see their own doctor on their own insurance or pay out of pocket for a second opinion, especially when they disagree with the company doctor’s assessment.
A second opinion can be valuable for confirming or questioning the company doctor’s diagnosis, obtaining a more thorough evaluation, getting an independent assessment of your disability, and supporting your claim if you’re seeking additional treatment or disputing a denial. If your personal doctor’s opinion conflicts with the company doctor’s opinion, a workers comp lawyer can help you present that evidence and potentially get approval for the treatment your doctor recommends.
When Insurance Companies Deny Medical Treatment
Insurance companies frequently deny medical treatment recommendations, claiming the treatment isn’t reasonable or necessary, arguing the treatment isn’t related to your work injury, insisting you’ve reached maximum medical improvement, or requiring you to try less expensive treatment first. These denials can seriously impact your recovery and quality of life.
If your recommended treatment is denied, you have options. You can request reconsideration with additional medical documentation, file a disputed claim for medical treatment with the Office of Workers’ Compensation, obtain an independent medical evaluation supporting the need for treatment, or have a workers comp lawyer advocate for approval of the treatment. Don’t simply accept a denial of necessary medical care. You have the right to fight for the treatment your doctor recommends.
Prescription Medication Coverage
Workers compensation should cover all prescription medications reasonably required to treat your work injury. This includes pain medications, anti-inflammatory drugs, muscle relaxers, medications to prevent infection, and any other prescriptions your doctor deems necessary for your treatment and recovery. You should not have to pay for these medications out of pocket.
Insurance companies sometimes challenge prescription coverage by requiring generic alternatives instead of name brands, limiting quantities or refills, questioning whether the medication is necessary, or claiming the prescription isn’t related to your work injury. A Baton Rouge workers compensation lawyer can fight these denials and ensure you receive the medications you need.
Physical Therapy and Rehabilitation
Physical therapy and rehabilitation services are critical components of recovery for many workplace injuries, especially orthopedic injuries, back and neck injuries, and injuries requiring surgery. Workers comp should cover the full course of physical therapy your doctor prescribes, including evaluation and treatment sessions, therapeutic exercises, manual therapy, modalities like heat, ice, ultrasound, and electrical stimulation, and home exercise programs.
Insurance carriers often try to limit physical therapy by authorizing only a limited number of sessions, requiring reauthorization for continued treatment, or claiming you’re not making sufficient progress. If you need ongoing physical therapy but the insurance company wants to cut it off, your treating physician should document your continued improvement and need for treatment. A workers comp lawyer can help present this evidence and fight for continued therapy.
Surgical Treatment
When surgery is necessary to treat your work injury, workers compensation should cover the full cost including the surgeon’s fees, anesthesiologist fees, hospital or surgical center charges, medical devices or implants, pre-operative testing and consultations, and post-operative care and follow-up. Surgery approvals often face particular scrutiny from insurance companies.
Insurance carriers may deny or delay surgical authorization by requiring second opinions from their own doctors, insisting you try conservative treatment first, questioning whether the surgery is work-related, or arguing the surgery isn’t necessary. These delays can prolong your pain and suffering and potentially worsen your condition. If your doctor recommends surgery and the insurance company won’t approve it, you need legal representation immediately.
Diagnostic Testing and Imaging
Proper diagnosis requires appropriate testing. Workers comp should cover all diagnostic procedures necessary to evaluate and treat your injury including X-rays, MRI scans, CT scans, EMG and nerve conduction studies, blood work and laboratory testing, and diagnostic injections. Insurance companies sometimes deny diagnostic testing claiming it’s not necessary or arguing that previous testing was sufficient.
However, if your condition changes, if you’re not responding to treatment as expected, or if your doctor needs more information to develop a treatment plan, additional testing should be covered. Don’t let insurance company denials prevent you from getting the diagnostic information your doctor needs.
Durable Medical Equipment and Devices
If your injury requires medical equipment or devices, workers comp should pay for them. This includes wheelchairs and mobility devices, braces, splints, and supports, TENS units and pain management devices, crutches, walkers, and canes, compression garments, prosthetic devices, and home modifications if medically necessary for your injury.
Insurance companies often balk at paying for expensive equipment and may offer to rent rather than purchase items or provide basic models rather than the specific equipment your doctor prescribes. A workers comp lawyer can fight to ensure you receive the equipment you actually need, not just the cheapest option.
Mileage Reimbursement for Medical Travel
Louisiana workers compensation requires the insurance carrier to reimburse you for mileage to and from medical appointments related to your work injury. The current reimbursement rate is set by the Office of Workers’ Compensation and is updated periodically. Keep careful records of all medical travel including the date, destination, and mileage for each trip.
For injuries requiring frequent treatment, physical therapy, or specialist visits, mileage reimbursement can add up significantly. If the insurance company isn’t paying your mileage or is delaying payment, a Baton Rouge workers compensation lawyer can help you collect what you’re owed.
Treatment After You Return to Work
Your right to medical benefits doesn’t end when you return to work. If you still need ongoing treatment, follow-up care, or monitoring of your condition, workers comp should continue to cover it. Some injuries require long-term management even after you’ve recovered enough to return to work. The insurance company cannot cut off your medical benefits simply because you’re back on the job.
Maximum Medical Improvement
Insurance companies often try to terminate medical benefits by claiming you’ve reached maximum medical improvement, meaning further treatment won’t significantly improve your condition. However, MMI doesn’t necessarily mean you no longer need treatment. You may still require pain management, maintenance therapy, monitoring, or periodic interventions.
If the insurance company declares you at MMI and wants to terminate treatment that you still need, challenge that determination with evidence from your treating physician. MMI is a medical determination that should be made by your doctor, not by an insurance adjuster.
Protecting Your Right to Medical Benefits
To protect your medical benefits, attend all scheduled medical appointments, follow your doctor’s treatment recommendations, keep detailed records of all treatment and expenses, report any changes in your condition to your doctor, and don’t let insurance company pressure force you to accept inadequate treatment. If you’re having problems getting medical treatment approved under Louisiana workers compensation, contact Attorney Ted Williams immediately. We’ll fight to ensure you receive all the medical care you need and deserve. Learn more about our workers comp services or read testimonials from injured workers we’ve helped on our Google Business page.